Privacy Policy

ACN 153560368 Pty Ltd Trading As Luxury Postcodes Privacy Policy

1. ACN 153560368 Pty Ltd Trading As Luxury Postcodes is dedicated to fulfilling its responsibilities under the Privacy Act of 1988 and the associated Australian Privacy Principles (APPs).

Application of the APPs to this Real Estate Agency

2. This real estate agency adheres to the APPs due to its annual turnover exceeding $3 million or because it gains a benefit, service, or advantage through the collection or disclosure of information and opinions about identifiable individuals.

3. Like all organizations, the APPs do not apply to personal information in employee records related to current or former employees when used directly in connection with the employment relationship. Some APPs exemptions include disclosures related to public health or safety, law enforcement inquiries, and specific legal proceedings and negotiations.

4. Through its Privacy Officer, this real estate agency is prepared to provide further information regarding its compliance with the APPs upon request. Alternatively, the Privacy Commissioner’s office can offer more information on the obligations of private organizations under Australian privacy laws, as well as the APPs and associated guidelines.

5. The personal information held by this real estate agency includes:

• Information obtained from vendors for marketing and selling real estate properties and businesses;
• Collection and use of information from databases of comparable property and business sales to appraise the value and assist in marketing other properties and businesses;
• Information from purchasers and potential purchasers of properties and businesses;
• Details of properties, owners, and tenants used for managing commercial and residential property leasing;
• Data from third parties for marketing, selling, and leasing real estate properties and businesses;
• Details of individuals lodging complaints.

The Main Purposes for Which This Real Estate Agency Holds Information

6. The primary purpose for holding the information mentioned above is to provide and market services to customers, vendors, purchasers, owners, and tenants. Specifically, this real estate agency:

• Collects information to offer services related to the sale or leasing of properties and businesses;
• Uses collected information to advise customers and potential customers on real estate and business agency matters;
• Utilizes collected information to facilitate service delivery via the internet;
• Employs information from third parties, including the Valuer General’s Office, Land Titles Office (Landgate), local councils, and other organizations to assist in valuing, selling, and leasing properties and businesses;
• Utilizes collected information for marketing purposes.

7. This real estate agency discloses personal information when contracting out services to third parties.

Contacting this Real Estate Agency Regarding Privacy Matters

8. To lodge a complaint or obtain more information about the agency’s management of personal information, individuals should contact the designated Privacy Officer, Mr. Rez Tal, and senior management using the following information:

ACN 153560368 Pty Ltd Trading As Luxury Postcodes

PO Box 296, Mullumbimby NSW 2482

Phone: 0405350682

Email: rez@luxurypostcodes.com.au

Accessing Personal Information Held by This Real Estate Agency

9. Under the APPs, individuals can access their personal information held by the agency. Subject to APP exemptions and providing sufficient proof of identity, the agency will grant access to an individual’s information. Access may incur a fee based on administrative costs. The Privacy Officer can provide further details on these costs.
10. For clarity, the agency requests written access requests be addressed to the Privacy Officer.
11. Generally, the agency will provide access to information by offering copies of relevant documents. If impractical, the agency will arrange for the individual to inspect the information at the agency’s offices.
12. Whenever possible, the agency will provide document copies or information access within 14 days of the request. For more complex requests, the agency
aims to provide access within 30 days.
13. If the agency believes it has the right to refuse an access or correction request, it will provide written reasons for its decision.

Complaints Procedure

14. Individuals may request that the agency correct any incorrect information related to them. If the individual proves that their personal information is not accurate, complete, and up-to-date, the agency will take reasonable steps to correct the information. If there is disagreement about the accuracy, completeness, or currency of the information, the agency must attach a statement noting this to the information upon the individual’s request.

Further Information

15. For further information on the type of personal information held by the agency, the purposes for which it is used, and how it is managed, individuals should contact the agency’s Privacy Officer using the contact details provided above.